Privacy Policy

Last Updated: November 01, 2025

Introduction

Welcome to TideGrid. This Privacy Policy applies to the TideGrid application and website operated by Frontcube LLC ("we," "our," "us," or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience when using our hierarchical planning application at https://tidegrid.app (the "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

Information We Collect

Personal Information You Provide

When you register for and use our Service, we collect the following information:

  • Account Information: Email address, password (encrypted), and profile information you choose to provide
  • Planning Data: Quarterly themes, monthly themes, weekly themes, tasks, date markers, and notes you create within the application
  • Usage Preferences: Settings and preferences you configure in your account

Information Automatically Collected

When you use our Service, we automatically collect certain information:

  • Log Data: IP address, browser type, operating system, access times, and pages viewed
  • Device Information: Device type, unique device identifiers, and mobile network information
  • Analytics Data: Usage patterns, feature interactions, and performance metrics (collected via PostHog or similar analytics services)

Google Calendar Integration

When you choose to connect your Google Calendar:

  • OAuth Access: We request limited, read-only access to your Google Calendar using OAuth 2.0
  • Calendar Events: We temporarily cache calendar event data (title, start time, end time) solely to display your schedule alongside your tasks
  • Token Storage: We securely store encrypted access tokens and refresh tokens to maintain your calendar connection

Important: We do NOT:

  • Store your complete calendar history in our database
  • Access calendars you have not explicitly connected
  • Modify, delete, or create events in your Google Calendar (read-only access only)
  • Share your calendar data with third parties
  • Use your calendar data for advertising or marketing purposes

How We Use Your Information

We use the information we collect to:

1. Provide and Maintain the Service

  • Enable core planning features (yearly, monthly, weekly, and daily views)
  • Display your tasks alongside calendar events in unified timelines
  • Generate AI scheduling suggestions based on your tasks and available time

2. Improve the Service

  • Analyze usage patterns to enhance features and user experience
  • Debug technical issues and optimize performance
  • Develop new features based on user needs

3. Communicate With You

  • Send important service updates and announcements
  • Respond to your inquiries and support requests
  • Provide onboarding guidance and feature tips (if you opt in)

4. Security and Compliance

  • Protect against unauthorized access, fraud, and abuse
  • Enforce our Terms of Service
  • Comply with legal obligations

Data Retention

  • Active Accounts: We retain your data for as long as your account is active
  • Deleted Accounts: When you delete your account, we permanently delete your personal data within 30 days
  • Calendar Tokens: Google Calendar access tokens are immediately revoked when you disconnect your calendar or delete your account
  • Backups: Backup copies are retained for 30 days for disaster recovery purposes, then permanently deleted

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: All data is encrypted in transit (TLS/SSL) and at rest
  • Access Controls: Strict access controls limit who can access user data
  • OAuth Tokens: Google Calendar tokens are encrypted before storage
  • Row Level Security: Database-level security policies ensure users can only access their own data
  • Regular Audits: We conduct regular security reviews and updates

Despite our security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data Sharing and Disclosure

We do NOT sell, rent, or trade your personal information. We only share your information in the following limited circumstances:

Service Providers

We may share data with trusted third-party service providers who assist in operating our Service:

  • Supabase: Database and authentication hosting
  • Vercel: Application hosting and deployment
  • PostHog: Analytics and usage insights (anonymized where possible)

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, subpoena, or court order, or if necessary to:

  • Comply with legal obligations
  • Protect our rights, property, or safety
  • Prevent fraud or abuse
  • Respond to emergencies

Business Transfers

If Frontcube LLC or TideGrid is acquired by or merged with another company, user information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Service before any such transfer.

Your Data Rights

You have the following rights regarding your personal information:

Access and Portability

  • View all personal data we hold about you
  • Export your data in a machine-readable format (JSON)

Correction

  • Update or correct inaccurate information through your account settings

Deletion

  • Request deletion of your account and all associated data
  • Disconnect Google Calendar integration at any time

Restriction

  • Temporarily restrict processing of your data (e.g., during disputes)

Objection

  • Object to certain processing activities (e.g., marketing communications)

To exercise these rights, contact us at support[at]tidegrid[dot]app. We will respond within 30 days.

Google API Services User Data Policy Compliance

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically:

  • We only request the minimum necessary calendar permissions (read-only access)
  • We use calendar data solely to display your schedule within the TideGrid interface
  • We do not transfer calendar data to third parties except as necessary to provide the Service
  • We do not use calendar data for advertising purposes
  • Calendar access can be revoked at any time through your TideGrid settings or Google Account settings

Children's Privacy

TideGrid is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at support[at]tidegrid[dot]app, and we will delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to the United States and other countries where our service providers operate.

For users in the European Economic Area (EEA), we ensure appropriate safeguards are in place for international transfers, such as Standard Contractual Clauses.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request information about what personal data we collect, use, disclose, and sell
  • Right to Delete: Request deletion of your personal data
  • Right to Opt-Out: Opt-out of the "sale" of personal information (Note: We do not sell personal information)
  • Right to Non-Discrimination: Exercise your privacy rights without discriminatory treatment

To exercise these rights, email support[at]tidegrid[dot]app with "CCPA Request" in the subject line.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Legal Basis: We process your data based on your consent, contractual necessity, and legitimate interests
  • Data Controller: Frontcube LLC is the data controller for your personal information
  • Right to Lodge Complaint: You may file a complaint with your local data protection authority

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze usage patterns and improve the Service

You can control cookies through your browser settings. Disabling cookies may limit certain features of the Service.

Types of Cookies We Use:

  • Essential Cookies: Required for authentication and core functionality
  • Analytics Cookies: Help us understand how you use the Service
  • Preference Cookies: Remember your settings and preferences

Third-Party Links

Our Service may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated policy on our website with a new "Last Updated" date
  • Sending an email notification to registered users (for significant changes)
  • Displaying a prominent notice within the Service

Your continued use of the Service after changes take effect constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support [at] tidegrid [dot] app
Company: Frontcube LLC
Response Time: We aim to respond to all inquiries within 5 business days.

Company Information:
Frontcube LLC
Product: TideGrid
Website: https://tidegrid.app

This Privacy Policy is effective as of the "Last Updated" date stated at the top of this document.